Reports To: People and Benefits Manager

Classification: Full-Time | Non-Exempt

Salary & Benefits: $45,000 to $50,000. The Center offers a competitive benefits package that includes medical, dental, vision, 401k with employer contribution, voluntary life, short-term, and long-term disability insurance, paid parental, family care, and gender affirming healthcare leave. We also offer a generous paid time off policy.

Schedule: Generally Monday through Friday. Work days and hours may shift depending on scheduling needs; typical schedule will be 10:00 a.m. to 6:00 p.m.

Summary: The Human Resources Associate is responsible for the administrative execution of The Center’s People department, including payroll, recruitment coordination and applicant tracking system (ATS), benefits administration, human resource information system (HRIS) management, file and records maintenance, and other personnel and administrative functions as needed.

Essential Duties and Responsibilities:

  • Support hiring managers through all phases of the recruitment process to ensure positions are filled in a timely manner.
  • Manage the Applicant Tracking System (ATS), including posting open positions and troubleshooting any issues.
  • Provide administrative support for The Center’s onboarding and offboarding processes.
  • Process weekly payroll, including reviewing timecards, making relevant adjustments, timely submission, and processing.
  • Oversee logistics for the 90-day and annual performance management processes.
  • Maintain accurate and up-to-date employee data in personnel files and HRIS.
  • Run reports from the HRIS or other systems and manipulate data as needed in Excel.
  • Support the administration of the employee benefits programs, including annual and new hire open enrollment, leave management, and auditing and submission of benefits bills.
  • Answer frequently asked questions from employees and prospective employees related to standard policies, benefits, hiring processes, etc. and refer more complex questions to the appropriate person.
  • Administer annual training requirements for The Center, including tracking and following up with staff as needed.
  • Manage employee engagement activities.
  • Support program or finance audits and administrative compliance tasks as needed.
  • Conduct background checks as needed.
  • Ensure the confidentiality of all employee information and records.
  • Provide administrative support for Chief People and Equity Officer, People and Benefits Manager, and Senior Director of Equity and Learning.
  • Other duties as assigned.

Position Requirements:

  • Bachelor’s Degree in a human resources, business or related field preferred; or equivalent professional and educational experience.
  • Minimum two (2) to three (3) years of generalist human resources experience.
  • Prior experience working in a recruitment capacity.
  • Experience with HRIS and ATS systems required, including running reports; knowledge of Paycom a plus.
  • Demonstrated working knowledge of benefits administration a plus.
  • Knowledge and understanding of LGBTQ+ communities and issues.
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism and diplomacy.
  • Superior verbal and written communication and creative problem solving skills.
  • Self-motivated, takes initiative, follows up and exercises sound judgment.
  • Ability to handle multiple tasks at once, track details and strategically and diplomatically prioritize demands; attention to detail is a must.
  • Demonstrated ability to work with individuals of diverse races, identities, ethnicities, ages, gender identity and sexual orientations in a social justice driven environment.
  • Understanding of, and commitment to, undoing structural and institutional racism and bias and the spectrum of gender identity and bias. Consideration of the impacts and outcomes in decision-making processes and on underserved and historically oppressed communities.
  • A strong commitment to social justice and the mission of The Lesbian, Gay, Bisexual and Transgender Community Center.

The Center’s Commitment to Equity & Inclusivity:

The Center was born of community activism in response to the AIDS epidemic, ensuring a place for LGBTQ people to access information, care, and support that they were not receiving elsewhere. We opened in 1983 to help people who had doors constantly closed in their faces, ostracized by family, friends, and shunned by the general society. Since that time, we have continually provided a wide array of services and programs to serve our community, with an intentional focus on providing support to those who are most vulnerable. We have always taken great care to be a space that responds to community need; engaging in diversity, equity and inclusion work is another outgrowth of those ongoing efforts. We recognize that in order to help LGBTQ individuals and our diverse community achieve parity in health, justice, opportunity and success outcomes, our organization must hold a strong foundation and competency in, as well as invest organizational focus on, equity and inclusion frameworks, practices and policies. This is also true in our hiring and retention of staff.

The Center is an Equal Opportunity Employer.