Reports to: Mental Health Services Manager
Classification: Full-Time | Non-Exempt
Salary & Benefits: $52,000 to $56,000. The Center offers a comprehensive benefits package that includes medical, dental, vision, 401K with an employer contribution, voluntary life and LTD/STD insurance, paid parental, family care and gender affirming healthcare leave. We also offer a generous paid time off policy.
Schedule: Generally Monday through Friday. Work days and hours may shift depending on scheduling needs; typical schedule will be 10:00 a.m. to 6:00 p.m.; flexibility required.
Summary: The Mental Health Counselor is primarily responsible for working one-on-one with clients to provide guided and planned short-term and/or medium-term trauma-informed mental health counseling; general short-term mental health counseling; and facilitating support groups. This position will also be responsible for providing grant support and administrative reporting requirements. The Counselor works closely with the entire Center Support team, as well as the Center Care and Center Advancement teams and administrative staff.
Essential Duties and Responsibilities:
- Deliver one-on-one trauma process counseling with constituents. This trauma lens works with constituents who are survivors of crime and violence, survivors of domestic violence, intimate partner violence, trafficking, and family violence, as well as working with constituents who are working through trauma related to immigration and trans and gender expansive needs.
- Develop and provide direct intake assessments, including engagement, counseling, crisis-intervention, various coordination of case management and advocacy, referral and follow-up encounters across all Center programs with a focus on community support services.
- Develop, facilitate, and implement plans for support groups and group counseling with a trauma focus.
- Provide administrative support in grant reporting.
- Assist in linking clients to both internal and external resources including referrals and follow-up support.
- Support program counselors via individual, couples, and family interventions.
- Work with the front desk and administrative staff to ensure clients flow smoothly through the intake process and into program assignment.
- Other duties as assigned.
- Bachelor’s degree and advanced clinical degree (LCSW, LMSW, or LMHC) required. Field certification to supervise students is strongly preferred.
- Spanish fluency is strongly preferred, including reading and writing.
- Two (2) to four (4) years minimum experience and success in the provision of mental health, community, and social services support.
- Previous experience, from a trauma-informed perspective, in working with individuals that have experience working with survivors of crimes and their families, including survivors of intimate partner violence, hate crimes and violent crimes.
- Strong, demonstrated experience and skills in program development, project management, event production, volunteer/staff supervision, community organizing, and outreach.
- Significant knowledge, understanding and experience working with LGBTQ+, TGNC, POC, and Immigrant populations, including knowledge of the spectrum of gender identity, transgender issues, immigration, and POC issues.
- Excellent interpersonal and communication skills and ability to work with a wide range of work styles and cultural backgrounds.
- Skilled in an environment that requires flexibility, creativity, and an assertive self-starter.
- Experience working effectively in coalitions with diverse communities and an understanding of the intersectionality of oppressions.
- Commitment to inclusive, multicultural programming; prior experience working within coalitions with diverse communities and an understanding of intersectional oppressions.
- Understanding of, and commitment to, undoing structural and institutional racism and bias and the spectrum of gender identity and bias. Consideration of the impacts and outcomes in decision-making processes and on underserved and historically oppressed communities.
- A strong commitment to social justice and the mission of The Lesbian, Gay, Bisexual and Transgender Community Center.
The Center’s Commitment to Equity & Inclusivity:
The Center was born of community activism in response to the AIDS epidemic, ensuring a place for LGBTQ people to access information, care, and support that they were not receiving elsewhere. We opened in 1983 to help people who had doors constantly closed in their faces, ostracized by family, friends, and shunned by the general society. Since that time, we have continually provided a wide array of services and programs to serve our community, with an intentional focus on providing support to those who are most vulnerable. We have always taken great care to be a space that responds to community need; engaging in diversity, equity and inclusion work is another outgrowth of those ongoing efforts. We recognize that in order to help LGBTQ individuals and our diverse community achieve parity in health, justice, opportunity and success outcomes, our organization must hold a strong foundation and competency in, as well as invest organizational focus on, equity and inclusion frameworks, practices and policies. This is also true in our hiring and retention of staff.
The Center is an Equal Opportunity Employer.