Reports To: Network Director
Classification: Full-Time | Non-Exempt
Salary & Benefits: $50,000-60,000. The Center offers a competitive benefits package that includes medical, dental, vision, 401k with employer contribution, voluntary life, short-term, and long-term disability insurance, paid parental, family care, and gender affirming healthcare leave. We also offer a generous paid time off policy.
Schedule: Generally Monday through Friday. Work days and hours may shift depending on scheduling needs; typical schedule will be 10:00 a.m. to 6:00 p.m. Flexibility for evening and weekend hours may be required. Frequent statewide travel following CDC and State health guidelines.
Summary: The New York State LGBT Health & Human Services Network (The Network) is a coalition of 69 LGBTQ+ non-profit organizations that provide holistic health care, education, legal, and social services to LGBTQ+ communities, and is administered by The Center. The Network’s mission is to eliminate physical and mental health disparities across the LGBQ and TGNCNB communities and to dismantle systems of oppression that limit access to care. The Coordinator will provide support for The Network’s activities, including communications and campaigns, events, and committee projects.
Essential Duties and Responsibilities:
- Support the Network Director in the facilitation of Network programming, including execution of The Network’s communications strategies around LGBTQ health promotion.
- Coordinate and deliver technical assistance and capacity-building support for Network member agencies related to their priorities and contracted topics, such as social media (e.g., trainings, campaigns, conferences, and reports).
- Co-facilitate the Network’s all-member, advisory body, and committee meetings.
- Collaborate with Network committees in defining, executing, monitoring, and evaluating their goals.
- Deliver LGBTQ cultural humility education and technical assistance with state agencies, and serve as liaison with Network members for these services statewide.
- Coordinate program content for The Network’s in-person events (e.g., the technical assistance conference, retreat, and advocacy events).
- Develop and implement an annual educational campaign around a health priority within the LGBTQ community, including developing communications strategy, planned outcomes and communities to reach, and manage contractors as needed.
- Collaborate with The Network’s committees to create digital campaigns around days of significance to the LGBTQ community, to be easily replicated by The Network’s members statewide (LGBTQ Health Month, Pride, Transgender Day of Remembrance, Transgender Day of Visibility, and others).
- Analyze The Network’s social media analytics and effectiveness of outreach strategies. Make recommendations for areas for improvement.
- Develop and maintain relationships with member organizations to foster engagement and retention and understand their capacity and needs statewide.
- Manage relationships with external consultants and across departments within The Center.
- Meet agency funding requirements, including monitoring program activities and outcomes, preparing program reports, and other documentation.
- Other duties as assigned.
- Bachelor’s degree in human services, public administration, or a related field preferred; or equivalent professional and educational experience.
- Minimum 3 years of experience working in a nonprofit organization or social services agency.
- Experience centering the voices of multiple communities, including queer and TGNCNB individuals, people of color, immigrants and other historically marginalized communities.
- Bilingual English/Spanish a plus.
- Demonstrated success and experience in managing projects independently, as well as collaboratively with stakeholders.
- Strong time management, administrative, and organizational skills, including the ability to manage multiple projects and competing priorities.
- Excellent interpersonal, written communication, and customer service skills, with an ability to interact with a wide range of personalities and diverse community members.
- Demonstrated experience with Google Suite, social media and text messaging platforms, and online education formats.
- Understanding of, and commitment to, undoing structural and institutional racism and bias and the spectrum of gender identity and bias. Consideration of the impacts and outcomes in decision-making processes and on underserved and historically oppressed communities.
- A strong commitment to social justice and the mission of The Lesbian, Gay, Bisexual and Transgender Community Center.
The Center’s Commitment to Equity & Inclusivity:
The Center was born of community activism in response to the AIDS epidemic, ensuring a place for LGBTQ people to access information, care, and support that they were not receiving elsewhere. We opened in 1983 to help people who had doors constantly closed in their faces, ostracized by family, friends, and shunned by the general society. Since that time, we have continually provided a wide array of services and programs to serve our community, with an intentional focus on providing support to those who are most vulnerable. We have always taken great care to be a space that responds to community need; engaging in diversity, equity and inclusion work is another outgrowth of those ongoing efforts. We recognize that in order to help LGBTQ individuals and our diverse community achieve parity in health, justice, opportunity and success outcomes, our organization must hold a strong foundation and competency in, as well as invest organizational focus on, equity and inclusion frameworks, practices and policies. This is also true in our hiring and retention of staff.
The Center is an Equal Opportunity Employer.